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A referring physician and DME operations professional happily collaborating on an equipment order
Referral and order operations for suppliers

DME/HMEMore connected referrals.More complete orders.

Connect with referring providers, receive available DME/HME referral opportunities, automate document intake, and move every order toward fulfillment and billing readiness—with less manual work.

Free for doctors, clinics, and referring providers.
Provider referral networkAI-assisted intakeCompliance guardrailsIntegrated fax

From provider need to supplier opportunity

Grow through referralsCollaborate in contextComplete orders with confidence

Grow. Complete. Collaborate.

DME Hubs brings supplier growth and order execution together: available referral opportunities from participating providers, plus the workflow to help convert them into complete orders.

Grow

Add a new path to referrals

Receive referral opportunities made available by participating doctors and healthcare organizations in the DME Hubs provider network. Availability varies by market and provider participation.

Explore the referral network
Complete

Move orders with fewer touches

Use AI-assisted intake and compliance guardrails to organize documents, surface missing requirements, and prepare work for fulfillment.

See the automation
Collaborate

Resolve gaps with providers

Give doctors and referring providers a free way to exchange information, respond to requests, and stay connected to the order.

See provider collaboration

A new path from provider need to supplier opportunity.

DME Hubs helps participating doctors and healthcare organizations connect with DME and HME suppliers in our network.

Suppliers gain an additional source of referral opportunities. Providers gain a simpler way to coordinate equipment orders and the supporting information those orders need.

Referral availability varies by market, supplier service area, and participating provider.

  • ✓Receive opportunities from participating providers
  • ✓Keep referral information connected to the order
  • ✓Build relationships with doctors and clinics
  • ✓Reduce incomplete or disconnected handoffs
Explore the provider network →
Two smiling DME operations professionals reviewing a referral together
Referral receivedProvider and documents connectedOrder workspace created
More opportunities. A clearer handoff.
A smiling order coordinator collaborating with a referring provider
Questions and documents stay connected to the order.

Give referring providers an easier way to help complete the order.

DME Hubs gives suppliers, doctors, clinics, and referring organizations a shared communication and collaboration experience around each order.

$0 for referring providersNo software fee for doctors, clinics, or provider organizations to participate.
  • ✓Submit and manage referrals
  • ✓Exchange order information and supporting documents
  • ✓Respond to missing-documentation requests
  • ✓Maintain a clear history of updates and follow-up
Join as a provider

From referral to billing readiness.

Every document, request, status, and decision stays connected to the order. Hover, tap, or focus on a stage to see how the work moves forward.

From incoming document to review-ready work.

DME Hubs reads and organizes the document work around an order, while your staff remains responsible for every field and compliance-sensitive decision.

01

Documents read, not retyped

Use AI/ML automation to read incoming charts, prescriptions, and supporting documents and stage important details for review.

02

A review-ready draft order

Bring patient, provider, product, coverage, and clinical details into a structured draft instead of starting from a blank screen.

03

Missing items surfaced early

Flag incomplete documentation and unresolved requirements while there is still time to request what the order needs.

04

Your team stays in control

Staff confirm extracted fields and make compliance-sensitive decisions. Automation prepares the work; people approve it.

AI does the first pass. Your team makes the call. Automation drafts and organizes. Your rules and your staff decide when an order can move.

Find the gap before it becomes a delay—or a denial.

Bring documentation requirements, coverage checks, screening, and rental checkpoints into the order workflow. Teams can see what cleared, what is missing, and why an order needs attention.

  • ✓Prior authorization and face-to-face requirements tracked separately
  • ✓Vendor exclusion screening before fulfillment
  • ✓Capped-rental and continued-need checkpoints
  • ✓Versioned decisions and order history for audit support
Explore the DME & HME platform →
Order CH-2481Compliance review3 of 4 requirements ready
  • ✓
    PrescriptionReceived and classified
    Ready
  • ✓
    Clinical notesSupporting documentation found
    Ready
  • ✓
    Prior authorizationTracked separately
    Ready
  • !
    Provider signatureFollow-up request prepared
    Action needed

Keep the fax. Lose the chaos.

Connect a configured fax service to bring inbound documents into the DME/HME workflow. DME Hubs helps teams associate incoming documents with the right order, prepare focused follow-up requests, and preserve the communication trail.

  • ✓Inbound fax intake through a configured gateway
  • ✓Documents associated with the order workflow
  • ✓Provider follow-up prepared in order context
CH
Order communicationsFax activity
Connected
IN
Clinical notes receivedMatched to CH-2481
Attached
OUT
Signature request preparedDr. Martinez • 10:42 AM
Ready
IN
Signed order receivedReview requested
New

Pay when orders get fulfilled—not before.

One progressive platform fee on fulfilled orders covers the core workflow. There is no setup fee, no base monthly subscription, and no software fee for the doctors and referring providers in your network.

See full pricing
Progressive platform feeLower rates as fulfilled order value grows
  • 1.75%
    First $50,000 each monthApplied only to fulfilled order value inside this band.
  • 1.25%
    $50,001–$250,000Only the order value inside this band receives this rate.
  • 0.90%
    Above $250,000Platform fees are capped at $50 per fulfilled order.
$0 setup feeMonth to monthReferring providers are free

Purpose-built for DME and HME order operations.

Supplier growth depends on strong provider relationships. Order performance depends on complete documentation, timely follow-up, disciplined compliance review, and clear ownership. DME Hubs is designed around both, with CRM, inventory management, and multi-supplier catalogs included at no additional module fee.

Included

DME-specific CRM

Built around DME intake—not general sales. Keep diagnoses, prescribing physicians, payer and insurance details, clinical documentation, and contact, referral, and order history together for every patient and prospect.

  • Patient and prospect records
  • Clinical and payer context
  • Referral and order history
Included

Inventory management

See stock across your operation in real time, including consignment inventory at partner clinics and hospitals. Track what is placed where, identify replenishment needs early, and reduce stockouts and unaccounted-for equipment.

  • Real-time stock visibility
  • Consignment tracking by location
  • Replenishment awareness
Included

Multi-supplier product catalog

Manage products from different suppliers in one catalog. Keep product images, detailed descriptions, and HCPCS codes together to speed order entry, reduce coding errors, and match equipment to prescriptions and coverage.

  • Multiple suppliers in one catalog
  • Images and product details
  • HCPCS-linked products
Connected

Network plus workflow

Bring available provider referral opportunities and the operational workflow to complete them together in one platform, with the information and communication connected to each order.

  • Provider referral opportunities
  • Shared order context
  • Free provider collaboration
Assisted

Automation with oversight

Use AI/ML to reduce repetitive document and intake work while your team confirms extracted information and remains in control of compliance-sensitive decisions.

  • AI-assisted intake
  • Human confirmation
  • Compliance guardrails
Aligned

Aligned economics

Tie platform pricing to fulfilled order value instead of paying a large fixed software fee, while doctors and referring providers participate at no cost.

  • Progressive platform pricing
  • Fulfillment-linked fees
  • Free for referring providers

More referral opportunities. A clearer path to completed orders.

Tell us about your DME/HME operation, referral sources, and biggest workflow challenge. We’ll show how DME Hubs can help your team connect, collaborate, and move orders forward.

Request a demo